Signing-Up for Paywise

Signing-up for Paywise is very straightforward. The process has three stages: contact, application and activation.

 Contact

Prospective merchants contact Paywise via telephone, email or the pre-registration form on the website.  Using the pre-registration form, the merchant leaves his or her name, email address and telephone number. Once the information is received contact is made within 24 hours. Alternatively, prospective merchants may call 223-9422 or send us an email at [email protected].

 Application

The application process for Paywise is similar to opening a bank account. Firstly, all merchants must have their businesses registered with the appropriate authority. Any registered business can use Paywise: sole proprietor, partnership, company, non-profit, cooperative society, etc. To utilize Paywise, merchants must submit the appropriate application requirements. Requirements for a limited liability company and a sole trader can be found on the website. Requirements for other business types are provided upon request.

 Once the merchant agrees to sign up we send the application email. The application email contains the registration requirements, a link to create the Paywise online account, the application form and an account operation letter. The last two requirements must be completed in hard copy. Soft copies of the application documents may be sent to us.

Activation

The Paywise account is activated once the documents received are in order and the online account is created. Activation means that merchants can begin to accept payments using Paywise. This normally occurs within 24 hours or by the next business day.

Paywise conducts a test transaction after the account is activated. This shows that the account is active and ready to accept payments. Following the test, Paywise will send a copy of the receipt to the merchant. Shortly afterward, the merchant will receive notifications by SMS and email of the test payment. The merchant can then log into his or her Paywise account to view the test transaction. The test transaction allows merchants to see how Paywise works.

The speed of the sign-up process depends on how quickly the merchant submits the completed documents. Merchants have contacted us, completed the application requirements and had their accounts activated within 24 hours.

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