Month: July 2016

All businesses do not confirm payments in the same way. This is mainly due to the size of the business. A small business may confirm payments manually. On the other hand, a large business may need a payment system that communicates with their ordering system when payments are received. Paywise can address the payment confirmation needs of small to large businesses.

There are 3 ways to confirm a payment Paywise: Manual Method, Automated Method, and Integrated Method. With each method, the merchant issues the customer a number to make the payment.

Manual Method

The merchant issues a fixed number to all customers. In other words, all customers make payments using the same number. To confirm the payment, the customer must provide the merchant with a copy of the payment receipt.

Usually, the customer sends a copy of the receipt using WhatsApp or Messenger. The image must clearly show the receipt number and other payment information.

The merchant then logs into his or her Paywise account and verifies the receipt information against the Paywise payment transactions.

Automated Method

The merchant issues a unique number to each customer. There is no need for the customer to send a copy of the receipt.

An example of how this works: Each customer is given a unique number to make a payment. This number could be a customer number or an order number. The customer uses the unique number to make the payment at the NLCB LOTTO agent.

When Paywise processes the payment the merchant knows exactly which customer or order was paid. The merchant has to view the list of payment transactions to identify paid transactions.

Integrated Method

Like the automated method, the merchant issues a unique number to each customer. However, when payments are processed Paywise will post the payment information to the merchant’s website.

With the integrated method, the customer does not have to provide a copy of the receipt and there is no need for the merchant to check the transactions on Paywise.

By posting the payment transactions to the merchant’s website, the merchant system can automatically identify paid transactions and update the transaction status accordingly.

All three methods are available free of charge to Paywise clients.

 

What service does Paywise provide?

Paywise provides businesses with a safe, convenient and efficient way to receive payments from their customers. Payments are made at NLCB LOTTO agents and the money received is transferred directly to the business bank account.

Our website is www.paywise.co.

When was Paywise established?

Paywise has been in business since 2013.

Is Paywise right for my business?

Some good reasons to use Paywise:

1. Your business sells online and/or has customers across the country
2. A safe and efficient way to receive payments is needed
3. Customers prefer to pay using cash
4. Too much time is spent meeting customers to receive payments
5. Time meeting customers could be better spent on sales
6. Safety concerns when receiving cash in person
7. Sales are lost when customers are asked to make bank deposits
8. Reconciling bank deposits made by customers is time-consuming
9. Other payment options are too expensive

Where can my customers make payments?

Payments are made at over 900 NLCB LOTTO agents nationwide.

What are payment slips?

A payment slip contains the account number and name associated with the business. The customer presents the payment slip to the NLCB LOTTO agent to make a payment to the business.

How does the customer get the payment slip?

Payment slips are provided by Paywise to the business. The payment slip is sent as a photo image. Businesses can send the slip to their customers via WhatsApp, Messenger, email, etc. The slips do not have to be printed. Customers simply show the NLCB LOTTO agent the slip on their phones.

Note, payments can be made without a payment slip. The customer must have the right account number and tell the NLCB LOTTO agent that he is making a Paywise payment.

What is the cost?

The cost to the business is $5.00 per transaction.

Is there a setup cost?

No

Can my customers pay using LINX or a credit card?

The NLCB LOTTO agents accept cash only.

How does the service work?

Click here to see our video on how Paywise works.

What are the registration requirements?

Click here to see our registration requirements.

How do I register?

Send us an email at [email protected] for our registration guide. Please state your business type: sole proprietor, partnership, limited liability company or non-profit.

How soon will my customers be able to use the service?

Once the registration process is completed your account will be activated within 24 hours.

Can Paywise integrate with my website?

Paywise has APIs that can easily integrate with your website.

Can Paywise refund payments to my customers?

Yes. Businesses can use Paywise to refund their customers.

How robust is the system?

Paywise has joined forces with IGT, to bring to their customers the ability to make cash payments through the VIA Bill Payment System!

VIA Bill Payment System is delivered to the customer through the NLCB LOTTO Terminals – today there are over 900 NLCB LOTTO Terminals located across Trinidad and Tobago.

IGT, the largest lottery company in the world, efficiently manages the terminal network on behalf of the NCLB with up to date technology and expertise, and have proven this by their track record of a network uptime of 99.9%.  In Trinidad and Tobago, VIA has been managing bill payment transactions since 2004 and in 2015 have delivered over 1 Million transactions with this service.

Is Paywise regulated?

Paywise is regulated by the Financial Intelligence Unit of Trinidad and Tobago and the Central Bank of Trinidad and Tobago.

When will Payments be Credited to my Account?

Payments are credited on Tuesdays and Fridays. Payment received from Monday to Wednesday will be credited on Friday. Payments received from Thursday to Saturday will be credited the next Tuesday.

Can Paywise Accept Part Payment?

Paywise accepts any amount paid by the customer. This includes part payment, the full payment, and even an overpayment. Paywise will credit any amount received to the merchant account.